leadership

Once something is obvious and working, people tend to underestimate it.

It can be hard to encourage people to speak candidly in front of the CEO, but Duckett says she has a go-to question she “always” asks employees to get them talking.

“What would be the one thing that you’d change if you were [in my shoes], like, ‘Finally I get to be the CEO and I can get something done’?”

By asking that one question, you “immediately... See more