innovation
Iconic successes seemed outright strange at first: Amazon (wait days to receive a product you’ve never seen), eBay (buy beanie babies from someone thousands of miles away), Google (trust an algorithm to answer your questions), LinkedIn (publicly post your resume), Facebook (share personal updates with people you haven’t seen in years), Airbnb (stay... See more
Philip Clark • The end of incrementalism: how AI will reward maximalist start-ups
Competing Against Luck: The Story of Innovation and Customer Choice
Clayton M. Christensen • 3 highlights
amazon.coma good reminder that all innovation is initially resisted


Most big technology companies are competitor focused. They see what others are doing, and then work to fast follow. In contrast, 90 to 95 percent of what we build in AWS is driven by what customers tell us they want.