Humans In The Loop

Here are eight imperatives—all of them drawing strength and sustenance from the humanities:

1. We need a way of defining and pursuing progress that doesn’t reduce that concept to something that only comes from a digital device.


2. We desperately need access to values and wisdom that aren’t corrupted by the relentless financial metrics and imposed

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For a long time, it was “you’re welcome.” This indicates that you put in some effort and you’re willing to do it again on request.

Recently “no problem” has become more common. This implies that the effort could have been a huge hassle, but this time, it was okay.

For people who are choosing to do the work of hospitality and connection, though, the... See more

Our career decisions are more reversible than we think

Humans suffer from what psychologists call the end of history illusion. We tend to understand that we’ve undergone significant personal growth and changes in taste to bring us to the present moment, but we discount the fact that we’ll change in the future.

The end of history illusion is worth... See more

“Technology alone is not enough—it’s technology married with liberal arts, married with the humanities, that yields us the results that make our heart sing.”

Management systems have been designed to provide reliability and efficiency, not adaptability and agility. Many of the tools and practices of modern management are geared towards solving problems and eliminating deviations in processes, behaviors, and practices. Because of this framework, management training and leadership development is often... See more