Emotional labor is the opposite of the industrial economy’s task-based, measured output. Even if we don’t dig ditches, the offer for a certain kind of work was: Process this pile of papers and we don’t care whether you like (or pretend to like) your job. The labor is the easily measured stuff.
But AI and mechanization have turned this sort of task... See more
It’s time we rebuild the rhythms of our organizations around the substantive bits instead of the knee-jerk ones. What happened to virtues like discipline, contemplation, care, and reflection in our work lives?
As I discovered, talent and drive aren’t enough. If anything, talent can make finding ideas feel more daunting because it increases the number of available opportunities.
It’s important to consider both your body and your mind when it comes to rest. “Our minds and our bodies are connected, not just through physiology, but also through ways of communicating,” Conlon says. “I think that is so important for people to wrap their heads around and try to really accept: You can't really take care of one without taking care... See more
The important training is not STEM, coding or how AI works. (The market will take care of that.) It’s about how people work—and how businesses so often make money by manipulating people to buy things they might not need. Instead, people can learn how to manipulate themselves .
Rather than compete with computers, people need to learn how to use and... See more