In a pair of experiments, Alison Fragale and I found that self-promotion only paid off when the audience was distracted enough to remember the information but forget the source. Otherwise, they saw right through it. If you were that great, you wouldn’t need to boast about your greatness.
Emotional labor is the opposite of the industrial economy’s task-based, measured output. Even if we don’t dig ditches, the offer for a certain kind of work was: Process this pile of papers and we don’t care whether you like (or pretend to like) your job. The labor is the easily measured stuff.
But AI and mechanization have turned this sort of task... See more
The first step is to understand the fundamental difference between humans and AIs. We are analog, chemical beings, with emotions and feelings. Compared with machines, we think slowly—and we act too fast, failing to consider the long-term consequences of our behavior (which AI can help predict). So we should not compete with AI; we should use it. At... See more
Humanity is waking up to the challenges and opportunities of artificial intelligence, but we don’t yet understand our role. People talk about unexplainable AI when they should be more concerned about the unexplainable humans running the companies that develop the AI. (Hiya, Sam!) People worried about AI taking their jobs and taking control are... See more
People worried about AI taking their jobs and taking control are competing with a myth. Instead, people should train themselves to be better humans even as they develop better AI. People are still in control, but they need to use that control wisely, ethically and carefully.
As I discovered, talent and drive aren’t enough. If anything, talent can make finding ideas feel more daunting because it increases the number of available opportunities.