Humans In The Loop

While frameworks can offer valuable perspectives and guide decision-making, rigid adherence to them can lead to tunnel vision and unhelpful outcomes. Successful decision-making often requires a blend of framework-guided analysis and intuitive judgment, where the needs of both the business and the customer are carefully considered.

In a pair of experiments, Alison Fragale and I found that self-promotion only paid off when the audience was distracted enough to remember the information but forget the source. Otherwise, they saw right through it. If you were that great, you wouldn’t need to boast about your greatness.

Your personal experiences make up maybe 0.00000001% of what’s happened in the world but maybe 80% of how you think the world works.

In a distracted world, the ability to consistently do deep work is a competitive advantage.

It's impossible to create meaningful works of tech, writing, or art without the capacity to sit down and focus for extended periods.

Management systems have been designed to provide reliability and efficiency, not adaptability and agility. Many of the tools and practices of modern management are geared towards solving problems and eliminating deviations in processes, behaviors, and practices. Because of this framework, management training and leadership development is often... See more

The first step is to understand the fundamental difference between humans and AIs. We are analog, chemical beings, with emotions and feelings. Compared with machines, we think slowly—and we act too fast, failing to consider the long-term consequences of our behavior (which AI can help predict). So we should not compete with AI; we should use it. At... See more

It’s time we rebuild the rhythms of our organizations around the substantive bits instead of the knee-jerk ones. What happened to virtues like discipline, contemplation, care, and reflection in our work lives?

Humanity is waking up to the challenges and opportunities of artificial intelligence, but we don’t yet understand our role. People talk about unexplainable AI when they should be more concerned about the unexplainable humans running the companies that develop the AI. (Hiya, Sam!) People worried about AI taking their jobs and taking control are... See more