Experience is everything
A collection of things related to the experience around consumer products and services.
Experience is everything
Big or small, old or new — or even hardware or software. It’s always true: underpromising and overdelivering is always the path to delight, but also always devilishly difficult to pull off. That’s the game.
Reader
Leave it to Gruber to say this in a way that just lands. Eric’s tweet was also great.
The best way to complain is to make things better.
Seth Godin • Complaints
I don’t have a dog, but damn if this isn’t brilliant! Talk about amazing customer experiences!
The Worst Product I've Ever Reviewed... For Now
youtube.comThis seems bad. Where do they even go from here.
archive.ph
archive.ph
A Private Screening of "Eno" with Gary Hustwit — Oh You Pretty Things
ohyouprettythings.com
What a great idea! Certainly reminds me of the Topspin days. I love Gary’s films and Brian Eno is a personal hero. Wish I could afford to fly him to LA to do something here.
Ideas related to this collection