Everyone Communicates, Few Connect

"If you talk to a man in the language he understands, that goes to his head. If you talk to him in his language, that goes to his heart."

People will not always remember what you said or what you did, but they will always remember how you made them feel.

"If you will first help people get what they want, they will help you get what you want."

"All miscommunications are the result of differing assumptions."