Everyone Communicates, Few Connect

People will not always remember what you said or what you did, but they will always remember how you made them feel.

"If you talk to a man in the language he understands, that goes to his head. If you talk to him in his language, that goes to his heart."

"All miscommunications are the result of differing assumptions."

"If you will first help people get what they want, they will help you get what you want."