Employee Wellbeing and Benefits

Like many people I thought Covid, with its stopped clock and blunt force, would bring a major reckoning. A reckoning with small things, like what we wear, and with large things, too – how we relate to each other, for example, how we consume and, crucially, how we work. But what seemed to happen, and very quickly, was that people rushed back to try... See more

When I train leaders in empathy, one of the first hurdles I need to get over is this stereotype that empathy is too soft and squishy for the work environment. It’s easy to debunk that. There are decades of evidence showing that empathy is a workplace superpower.

Employees who believe their organizations, and especially their managers, are empathic... See more