emotional intelligence

a big theme from opening sessions at @bowmansschool is the importance of paying attention to your feelings a few people have said they don't have access to them, so i thought i'd write a few quick notes on hacks i've used as a formerly severely dissociated person:

When I train leaders in empathy, one of the first hurdles I need to get over is this stereotype that empathy is too soft and squishy for the work environment. It’s easy to debunk that. There are decades of evidence showing that empathy is a workplace superpower.

Employees who believe their organizations, and especially their managers, are empathic t... See more

Blaming and complaining are mixtures of genuine grief and defensive anger.