There is a skill of how to access information from your emotions.
Most people don’t know how.
They literally cannot read their feelings, in the same way that illiterates cannot read words.
Intellectuals are often illiterate *plus* deny it’s possible to learn to... See more
When I train leaders in empathy, one of the first hurdles I need to get over is this stereotype that empathy is too soft and squishy for the work environment. It’s easy to debunk that. There are decades of evidence showing that empathy is a workplace superpower.
Employees who believe their organizations, and especially their managers, are empathic... See more