emotional intelligence

The short version is that you definitely have emotions…and not understanding them makes it very hard to understand your own behaviour.

When I train leaders in empathy, one of the first hurdles I need to get over is this stereotype that empathy is too soft and squishy for the work environment. It’s easy to debunk that. There are decades of evidence showing that empathy is a workplace superpower.

Employees who believe their organizations, and especially their managers, are empathic... See more

When boys are showing care and concern and support for other people, celebrate it in the same way that you might celebrate more traditional things that are celebrated for boys, like sports victories or catching a big fish. You want to celebrate when they care for friends or family, too