When I train leaders in empathy, one of the first hurdles I need to get over is this stereotype that empathy is too soft and squishy for the work environment. It’s easy to debunk that. There are decades of evidence showing that empathy is a workplace superpower.
Employees who believe their organizations, and especially their managers, are empathic... See more
A sign of emotional intelligence is moving from “You made me feel” to “This is how I reacted.”
Our emotions aren’t caused by other people’s actions. They’re shaped by our interpretations.
Blaming others gives them power over our feelings. Taking responsibility empowers us.
Just get good at paying attention to bodily sensations. It might help to actually try saying things out loud, or writing them down, just going through a list of everything you notice about how your body feels right now. What you will tend to notice over time is that there are certain characteristic familiar patterns of how you are feeling.