designing with feelings

For the you that is hungry for more moments that are tender, curious, full, both dumb funny and smart funny (thank goodness the robots are still crap at humor), emergent, and imperfect. For the you that is building good and better things for the humans in your lives. For the you that wants texture and stories and things that are whole, not just... See more

it gives to the rest of us the aesthetic, intellectual, and psychological satisfactions of having a rounded experience, of seeing the finish line in the distance, approaching it, arriving at it.

The ‘rigor of form’ is part and parcel of physical output, but it is something we have to work harder for in digital.

Find another register of enjoyment

Life is so dull if it’s just “like” or “dislike.” Maybe the movie is riveting but you still hate it. Can you find “begrudging enjoyment?” You simply do not understand the outfit of that kid on the subway. Can you locate “would be compelling to someone who is not me”? How do you feel about the song that represents... See more

I think of experience design as the creation of containers. Spacial, emotional, temporal, behavioral. And for containers to exist, they must have edges. Thresholds between what is, and what is not, the experience.

Spacial: Think the doors between rooms. The fences that enclose these gardens where we play. The changes in environment that signal we... See more

Being a romantic means being brave. To offer something to someone, with hope — the hope that they will like it. To show someone who you are by making something that only you could make. To be extra, to choose to build something extra. To manifest things that are strange and unexpected and surprising…

These acts can feel wildly vulnerable and... See more

How will time be measured? And how will they know?

What could be your snow? How might you make the opportunities for care more visible? And what would it look like to create a culture of “yours plus one?”