designing with feelings
experience design & ergonomics
designing with feelings
AND, we humans love to unwrap things. It’s both the tantalizing feeling of anticipation and the manifestation of care and time invested by the gift giver — that someone bothered to make this thing itself an experience. It contains a before and an after, a transformation and a threshold.
This doesn’t mean there aren’t beautiful digital treats. But... See more
This doesn’t mean there aren’t beautiful digital treats. But... See more
You may be creating a series of moments which will be scripted, but as an experience designer, the experience you create will be what matters most. Your diagram should assist in that process. It lists every scene, and gives vital data about those scenes, but the first thing you notice is the overall intention behind each part - what is more... See more
Experience Design Principles #8
Some people like to know exactly what they’re getting themselves into when trying something new. And some people would rather not know, for fear of crippling anticipatory dread. Don’t assume! While your inclination might be to detail exactly what is to come in order to make people more comfortable, consider how you might create tiers of information... See more
Quite a lot of people enjoy their commute time. And there’s good behavioral evidence for this because economists have noticed that people live a bit further from work than they optimally should in order to create a chronological buffer between where they work and where they live. We like that decompression time.
Adam Grant • Are We Too Impatient to Be Intelligent?
double doorways? transitions and ramps to help ease off whatever previous feelings
It empowers us to be worldbuilders. To create, for one another, the worlds we want to live in. To build spaces that encourage us to be more full and more whole — for strangers and for neighbors, for friends and for people on the internet we have never and will never meet.
It can be hard for us to leave what we need to leave outside, in order to be present.
When the threshold is instant, when we step from whatever the clatter is of the external and instantaneously find ourselves somewhere radically new, we are rarely ready.
We hold onto the thoughts and feelings and needs and worries we had a moment ago. Our attention... See more
When the threshold is instant, when we step from whatever the clatter is of the external and instantaneously find ourselves somewhere radically new, we are rarely ready.
We hold onto the thoughts and feelings and needs and worries we had a moment ago. Our attention... See more
🚪 Double doors 🚪
Repetition — helping people make muscle memory to help them remember
Routine — using familiar structures to make comprehension easier; to tune out what’s the same and tune into what’s different
Ritual — doing something again and again as a means of giving meaning. ritual is devotion through repetition; a practice
Designing for physical touch is understanding that our bodies require moving through emotions — that we must finish the emotional cycle to actually process and integrate and move forward. That might look like giving folks a ten minute break to take themselves for a walk after a hard conversation, before they come back together to work on whatever... See more
How will time be measured? And how will they know?