design

We learned the hard way that new products are hard enough to figure out, and we should make as many things as familiar as possible. Again, life and new products are hard enough. When you can use a familiar term instead of being original, do so. Never opt for a solution that is more creative but less effective.

When Times New Roman appears in a book, document, or advertisement, it connotes apathy. It says, “I submitted to the typeface of least resistance.” Times New Roman isn’t a typeface choice so much as the absence of a typeface choice, like the blackness of deep space isn’t a color. To look at Times New Roman is to gaze into the void.