Conversations

The secret to hard conversations? Instead of making it confrontational, make it collaborative. Here's how to flip the script:

So instead of approaching it like "Ted, you're not hitting the click-through rates," you say:

“Hey, Ted, I've noticed that we haven’t met our target clickthrough rate. How can we solve this before the end of the week? Maybe a

A friend asked a Busy Guy to lead a project, and instead of saying yes or rejecting it, the Busy Guy said: “I can’t commit to that, but I can commit to thinking about it, and if I come up with something I’m excited about, I’ll do it.”

Such tact in that answer.

-DP

19 Things You Can Say to People in 10 Seconds That Sometimes Produce Insanely Outsized Effects

1. Yeah, someone *should* do that. Why not you?

2. Is there something you could do about that problem in the next five minutes?

3. That's a great thought - have you written it up somewhere? I'd be excited to share it if so.

4. Should you write a blog or Linke

Novelist and writer Francine Prose on hard conversations:

"Sometimes being in a car, looking at the road, not having to make eye contact, is the ideal setting for heavy conversation."

Source: A Changed Man

“Less prep, more presence”

In dealing with others, one truth:

If they are not loving, they are fearful.

Any moment that someone is not acting loving, they are afraid.

poeple will forget what you said, but they will not forget how you you made them feel

“People listen better if they feel that you have understood them. They tend to think that those who understand them are intelligent and sympathetic people whose own opinions may be worth listening to. So if you want the other side to appreciate your interests, begin by demonstrating that you appreciate theirs.”

― Roger Fisher, Getting to Yes: Negot

I want more of this tone on social media:

“As always, I welcome your input, critiques and rebuttal.

What did I get wrong?”

Whenever there is an argument between two ideas, find the third idea.