A company isn't a family. Parents don't fire their kids for low performance or furlough them in hard times.
A better vision for a workplace is a community—a place where people bond around shared values, feel valued as human beings, and have a voice in decisions that affect them.
Our culture is four things: customer obsession instead of competitor obsession; willingness to think long term, with a longer investment horizon than most of our peers; eagerness to invent, which of course goes hand in hand with failure; and then, finally, taking professional pride in operational excellence.
Why YSK: Ever wondered why women want men to just *understand* everything, why some people have a *blunt style of talking, prefer honesty and get impatient with waffling* or why some people have *difficulty asking people outright for help, dislike conflict and often worry about imposing on people*? The answer is simple to explain but not as easy to... See more
To start with, leaders must not be afraid of their teams making mistakes. Copying from another comment: "Netflix's culture demands very strong leadership and probably works only when the company is small enough. From CEO and down, leaders in every level need to know how to set context for their teams, give enough freedom to their teams, while... See more