Company Culture

somewhere along the line we morphed "bad working environment" and "hard working environment" together and transferred the sins of the former to the latter.

This is what a healthy culture feels like. Expectations were high but I knew that I had the support and environment to deliver on those expectations. I wanted to be around other people because I needed them to do great work. This is similar to what Brie Wolfson had to say about why she put up with intense demands at Stripe: “it felt good to care... See more

Our culture is four things: customer obsession instead of competitor obsession; willingness to think long term, with a longer investment horizon than most of our peers; eagerness to invent, which of course goes hand in hand with failure; and then, finally, taking professional pride in operational excellence.

I really like the approach of Netflix of 10 years ago when it was still small. They hired mature people so they could get rid of processes. Indeed, they actually tried to de-process everything. As a result, things just happened. Non-event was often mentioned and expected in Netflix at that time. Case in point, active-active regions just happened in... See more