Communication
Communication is about what is received, not what is intended. If there is a gap between what you are saying and what they are hearing, you have to find a new way to say it
3-2-1: How to find your way in life, the power of quiet weeks, and the problem with smart people
Being a good communicator is a journey, not a destination.
John Maxwell
when you're communicating, the three categories I want is I want know, feel, do. What do I want them to know? Information. What do I want 'em to feel? Because emotion drives action. What do I want them to do?
Craig Groschel
Herb Cohen, often called the world's best negotiator, said, "Effective listening requires more than hearing the words transmitted. It demands that you find meaning and understanding in what is being said. After all, meanings are not in words, but in people."?
If someone doesn’t understand you, it’s not their fault — it’s yours.
joshspector.com • 40 One-Sentence Communication Tips
Let’s first focus on the basics. There are four key “tests” that determine if communication is effective. We’ll begin with two: The physical ability to pass the information (can or can’t) The willingness to pass it (will or won’t) ... The quality of the message (accurate, complete, timely, relevant) The receipt of the information (able or unable to
... See moreStanley McChrystal • Risk
We have become a culture where talking to an actual person is a luxury
Simon Sinek
But actually talking over me is the hallmark of a good conversation. When people interrupt each other, when they're getting messy, when they're saying things that seem at that moment important and real, that's when a conversation sort of transcends to a higher level.
Charles Duhigg
