to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
I SAY THIS GENUINELY AND WITH NO SUBTEXT
Joanna Goddard • The Best Thing to Text a Friend | Cup of Jo
love this phrase… funny how a simple choice of words can make you sound so much more real
The Art of Asking: How I Learned to Stop Worrying and Let People Help
Amanda Palmer • 8 highlights
amazon.com
Understanding Others' Emotions | Lisa Feldman Barrett
youtube.comA fantastic insight by Lisa Feldman Barrett: When someone expresses anxiety, the first thing you should do is ask: do you want empathy or do you want a solution?
Will 100% use this phrase going forward.
There are five apology languages:
Expressing regret (“I feel ashamed for how I hurt you.”)
Accepting responsibility (“I was wrong for doing that to you.”)
Genuinely repent (“I can only imagine how much pain I caused, I am so sorry. I won’t do that again. Next time, I will do _____ differently.”)
Making restitution (“This is how I will make it up to you
The 37signals Guide to Internal Communication
The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video? Verbal? Written? Via email? In Basecamp? How do we keep everyone in the loop without everyone getting tangled in everyone else’s business? It’s all in here.
Rules of thumb, and general philosophy
B... See more
Some years back my wife and I got into the habit of asking each other
‘do you want comfort or solutions’ when the other was having a bad time. That one sentence can save us from an argument 9/10 times.
Are You a Jerk, or a Liar?
usefulfictions.substack.com
