The 37signals Guide to Internal Communication
The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video? Verbal? Written? Via email? In Basecamp? How do we keep everyone in the loop without everyone getting tangled in everyone else’s business? It’s all in... See more
Some years back my wife and I got into the habit of asking each other
‘do you want comfort or solutions’ when the other was having a bad time. That one sentence can save us from an argument 9/10 times.