to communicate well

to communicate well

musings, examples, and insights on good communication

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Getting to Yes: Negotiating Agreement Without Giving In

William Ury • 6 highlights

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Connecting With People More Easily

Sasha Chapin sashachapin.substack.com

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I SAY THIS GENUINELY AND WITH NO SUBTEXT

Joanna Goddard • The Best Thing to Text a Friend | Cup of Jo

love this phrase… funny how a simple choice of words can make you sound so much more real

Words as Material

Nicole Fenton nicolefenton.com

incredible article on communication in the design process

Change Management Communications: Overcoming Resistance Through Empathy

ReWorked reworked.co

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Laura Pike Seeley

I have the secret to how to get the best help immediately from any customer service, like the phone company or the bank or anything. I have the best line, it always works. You want to know what it is? When I call, I say, “Hello. I am Hans Rosling and I have made a mistake.” People immediately want to help you when you put it this way. You get much... See more

Shanna Carpenter • Q&A with Hans Rosling (Part 2): How to change Fidel Castro’s mind … and everybody else’s | TED Blog

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Vocabulary as a Meta Mental Model

Neil Kakkar neilkakkar.com

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It's Not All About "Me": The Top Ten Techniques for Building Quick Rapport with Anyone

• 1 highlight

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I Feel - Emotional Word Wheel - The Feel Wheel

Thumbnail of I Feel - Emotional Word Wheel - The Feel Wheel

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