to communicate well

19 Things You Can Say to People in 10 Seconds That Sometimes Produce Insanely Outsized Effects

1. Yeah, someone *should* do that. Why not you?

2. Is there something you could do about that problem in the next five minutes?

3. That's a great thought - have you written it up somewhere? I'd be excited to share it if so.

4. Should you write a blog or

The difference between internal processors (people who organize their thoughts and then speak) and external processors (people who speak in order to think) probably accounts for a lot more misunderstanding than we acknowledge.

via Jordan Castro