to communicate well
musings, examples, and insights on good communication
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to communicate well
Offering undivided attention and curiosity not only lowers the temperature of a conversation but can change its outcome
Guy Itzchakov • Why Listening Well Can Make Disagreements Less Damaging
In 1990, a Stanford psychologist called Elizabeth Newton divided participants into two groups: Tappers and Listeners. The Tappers were asked to tap out a familiar tune (like Happy Birthday) on the table. The Listeners’ job was to guess the tune, based on the taps. As you’ll see if you try it, that’s hard. Out of 120 tapped renditions, Listeners... See more
Closed questions are also bad questions. Instead of surrendering power, the questioner is imposing a limit on how the question can be answered.
David Brooks • How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen
The brilliant Japanese writer Haruki Murakami once wrote, “Always remember that to argue, and win, is to break down the reality of the person you are arguing against. It is painful to lose your reality, so be kind, even if you are right.”
James Clear • Why Facts Don’t Change Our Minds
Some years back my wife and I got into the habit of asking each other
‘do you want comfort or solutions’ when the other was having a bad time. That one sentence can save us from an argument 9/10 times.
Alexander Jamestwitter.comThe role of tribes in achieving lasting impact and how to create them - LessWrong
Nora Ammannlesswrong.com