to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
It's Not All About "Me": The Top Ten Techniques for Building Quick Rapport with Anyone
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amazon.comUnderstanding Social Signals: How Do We Recognize the Intentions of Others?
Jan P. De Ruiterfrontiersin.org
The Elements of Eloquence: Secrets of the Perfect Turn of Phrase
amazon.com
If you work on anything worthwhile, sooner or later people will care about it and will want you to send progress updates. These could be quarterly investor updates, weekly updates to your boss, emails to adjacent teams, etc. Here are tips on how to do this well.
Understand your role, and with each update add to the body of evidence that you’re a
Calling forward is a model of communication that we coined several years ago that flips the idea of “calling out” and “calling in” on its head, turning it into something more effective for bringing people together and ending racism. While “calling out” or “calling in” is fighting against what someone did wrong, calling forward is an invitation to
... See moreTonie Marie Gordon • Calling People Forward Instead of Out: Ten Essential Steps
Offering undivided attention and curiosity not only lowers the temperature of a conversation but can change its outcome
Guy Itzchakov • Why Listening Well Can Make Disagreements Less Damaging
A phrase I heard recently and found useful: I agree with the idea, but I disagree with the tone.
Many ideas get dismissed because they are delivered in a cocky or hostile or dismissive tone—or because of who delivers them.
Separate substance from style.