to communicate well
sari and
to communicate well
sari and
There are five apology languages:
Expressing regret (“I feel ashamed for how I hurt you.”)
Accepting responsibility (“I was wrong for doing that to you.”)
Genuinely repent (“I can only imagine how much pain I caused, I am so sorry. I won’t do that again. Next time, I will do _____ differently.”)
Making restitution (“This is how I will make it up to you

Closed questions are also bad questions. Instead of surrendering power, the questioner is imposing a limit on how the question can be answered.
Super practical guidance on more effective business/work communication.

love this phrase… funny how a simple choice of words can make you sound so much more real
