an interview about instant messenger that takes place on instant messenger. the lesson is simple: writing is hard because it forces us to improve our thinking.
How to have more meaningful conversations.
The Rose-Bud-Thorn Framework:
A phrase I heard recently and found useful: I agree with the idea, but I disagree with the tone.
Many ideas get dismissed because they are delivered in a cocky or hostile or dismissive tone—or because of who delivers them.
Separate substance from style.