to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
An interesting thing about communication is that most people assume everyone speaks the way they do, when in truth we all come into a conversation with our own language. It takes time, context, intentionality and framework to have a shared language, ease in communication. 1/
Tricia Pickrenx.comI have the secret to how to get the best help immediately from any customer service, like the phone company or the bank or anything. I have the best line, it always works. You want to know what it is? When I call, I say, “Hello. I am Hans Rosling and I have made a mistake.” People immediately want to help you when you put it this way. You get much... See more
Shanna Carpenter • Q&A with Hans Rosling (Part 2): How to change Fidel Castro’s mind … and everybody else’s | TED Blog
It’s wise to slow down, to let things take time, to quiet the stories our minds tell us about another based on the small pieces we see. It’s wise to ask good questions to truly know who they are and what they mean when they say certain things, to extend grace + compassion 4/4
Tricia Pickrenx.com