to communicate well
musings, examples, and insights on good communication
sari and
to communicate well
an interview about instant messenger that takes place on instant messenger. the lesson is simple: writing is hard because it forces us to improve our thinking.
my sense is that people who take a long time to respond to messages, or tend to go into shame spirals about them, often put a lot of pressure on themselves to respond in a specific way
Fun Pilgrimx.comthread
I have the secret to how to get the best help immediately from any customer service, like the phone company or the bank or anything. I have the best line, it always works. You want to know what it is? When I call, I say, “Hello. I am Hans Rosling and I have made a mistake.” People immediately want to help you when you put it this way. You get much... See more
Shanna Carpenter • Q&A with Hans Rosling (Part 2): How to change Fidel Castro’s mind … and everybody else’s | TED Blog
Are You a Jerk, or a Liar?
usefulfictions.substack.com