clear objectives
If there’s one metric that matters to all executives, it’s revenue. The amount of money the company is generating is core to it being able to do pretty much everything else. Revenue is an impact metric. It is a high-level measure of business health. Other impact level metrics include Net Promoter Score (NPS), customer retention rate and many others
... See moreJeff Gothelf • Execs Care About Revenue. How Do We Get Them to Care About Outcomes?
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