I wanted to make a product and sell it directly to people who’d care about its quality. There’s an incredible connection possible when you align your financial motivations with the service of your users. It’s an entirely different category of work than if you’re simply trying to capture eyeballs and sell their attention, privacy, and dignity in... See more
The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
if you're a freemium business and you don't have one/few-click upgrades to team accounts when people hit feature walls, what could you possibly be doing in engineering that takes higher priority
it's the highest possible intent, pls let me buy
I came of age in the Napster days, when only fools spent money on anything digital. Early on, we decided that we’d rather pay for the internet with attention instead of money. This seemed like a good idea at the time, and at first, it was!
It was like having a big party sponsored by Mazda, and all that meant was having the Mazda logo on the Solo... See more