Business Building
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Business Building
I think we are trying to build a company that serves the people that use it rather than serves the company that we founded.
Ben Thompson • An Interview with Kevin Systrom and Mike Krieger About Artifact
In more physical industries, there are generally diminishing marginal returns: the next acre you plant and next oil well you drill is probably not as productive as the last one—because if it were, you would have done it first! But the next user of a software platform is often more valuable than the previous one, because they increase the size of the network.
The best tech companies drive strategy through product. This is why founders and CEOs tend to be product leaders, and product / design / engineering is more important than ops / marketing / finance. Here’s what this looked like for me as a business leader at Amzn and Facebook:
nametwitter.comI think we have so many examples of assholes starting businesses, and if they’re the majority of examples, we’re only going to have shitty businesses. I want to see people with very specific perspectives and opinions on how to manifest things into the world. More people should take business personally.
“If you want to get to the truth about what makes us different, it’s this: We are genuinely customer-centric, we are genuinely long-term oriented, and we genuinely like to invent. Most companies are not those things. They are focused on the competitor, rather than the customer. They prefer to be close followers rather than inventors, because it’s... See more