Brad Jacobs

Make your hiring choices as perfect as they can be because there are few mistakes costlier than hiring the wrong person.

An empty seat is less damaging than a poor fit.

It's actually about finding problems, embracing and even enjoying them because each problem is an opportunity to remove an obstacle and get closer to success.”

It makes no financial sense to skimp on salary and incentives to save $100,000 a year, when hiring a second-best candidate may cost you millions of dollars in lost profit.

What's your single best idea to improve our company?"

and

"What's the stupidest thing we're doing as a company?"

Problems are an asset—not something to avoid but something to run toward.

Big ambitions often beget even bigger problems.

If your initial reaction to a major setback is overwhelming frustration, that's counterproductive.

(You should be excited)

If customers see immense value in doing business with your company, they'll happily wire money from their bank accounts to yours.

Inevitably, the process of running a business will test your bias toward hope or fear.

I find that slightly understaffed teams are more focused and spend less time doing redundant busywork.

I imagine that person coming into my office and quitting without warning.

Just by imagining this scenario, I can immediately tell from my own inner response whether the person is an A, B, or C player.

If my first thought is, "I was going to fire this person sooner or later anyway, so no big deal and now we won't have to pay severance," that's a C p... See more