becoming a PM

Developers and managers had already invested a lot of time converting their pages to use the initial styles. When they found out that they would have to spend more time to convert to the new styles, they were understandably less than thrilled. We had changed so much from the prototype in both the look and the class names that we essentially made... See more

I define it as getting better outcomes from a group by the use of three key levers: purpose (aligning on what success looks like), people (defining who is needed to achieve the goal), and process (defining how the work should get done).