Analysis

The big truth people who think product strategy is like military strategy miss? Product success has nothing to do with “destroying” an opponent. And has everything to do with making a set of choices to compel desired user behavior changes. In ways that mean... See more

Jeff Bezos famously banned PowerPoint at Amazon: he wanted written narratives instead, because they forced depth of thought and discouraged shallow bullet points. Now.… …. I'm sorry to be the messenger, but chances are you are NOT Jeff Bezos, and your meetings are not happening with the... See more

Most analytics efforts focus on what happened, but the real leverage lies in understanding why it continues to happen. The difference: Descriptive = "Sales dropped 10% last quarter" Transformative = "Here’s the systemic flaw in our pricing model that causes these... See more

I started using a scoping doc before building my dashboards and it’s made my life so much easier. It helps me stay organized, ask better questions, and avoid the back-and-forth with my stakeholders later on. If you build dashboards too, you need this... See more

Data teams: You’re not paid to describe problems. You’re paid to dissect them. Tear the why apart until the fix becomes obvious.