You are on the messaging overlay. Press enter to open the list of conversations.

Ask around, and you'll hear it: the briefs are getting stranger. Less like a defined request. More like a rupture.

Clients aren't just asking for deliverables. They're asking to be reoriented.

• "We know what we make. But why does it matter now?"

• "We want to grow but into what?"

• "What are we not seeing?"

• "What qu

We often think that decisions can be made in only two general ways: either through hierarchical authority (someone calls the shots; many people might be frustrated, but at least things get done) or through consensus (everyone gets a say, but it’s often frustratingly slow and sometimes things get bogged down because no consensus can be reached). The

Research Approach Action Approach Interested in all factors that have an impact on the situation at hand. Interested in factors that are under the control of the client and affect the situation. Being comprehensive and complete in the discovery phase is essential. Completeness and comprehensiveness are not vital. They can be overwhelming at the poi

To maximize the chances of success, move the members of the group into peer consulting, where they begin systematically to consult to one another on the leadership headache they have just given each other.