Immediately, a conundrum appears, for what accompanies this yearning is determination — the determination that communion will be established through words. The determination could seem ludicrous because it is precisely language and words that separate and distinguish. It is no coincidence that political boundaries have most often also been linguist

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When we step into the conversational paradigm, our job is no longer to be an Expert, monologuing in a way that conveys our Unimpeachable Authority. It's not to Create Content that competes for mindshare in the attention marketplace. Our job is to notice what stirs our spirit a little bit, piques our curiosity, and then breathe life into it through ... See more

The Art of Hosting Good Conversations Online

Part of the work involves leaving the safety of our own perfectly correct narrative and intentionally entering someone else’s. And so, there’s the challenge of embracing the gulf between what you see or want or believe and what those you’re serving see, want, or believe. Because they’re never the same. And the only way to engage with this gap is to

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