this is a 1996 guide on how to help someone use a computer. it’s strikingly resonant with ‘how to be a parent’, or really ‘how to help anyone with anything’. a nice example of “the universal within the particular”
this is a 1996 guide on how to help someone use a computer. it’s strikingly resonant with ‘how to be a parent’, or really ‘how to help anyone with anything’. a nice example of “the universal within the particular”
Here are 13 things that every skilled chaos-surfer understands:
- How something appears to you may not be how it is.
- What is said or shown may not be all there is.
- What is true for me may not be true for you.
- The same words may mean different things to different people.
- What people say may not be what they mean. Because comms is lossy and language is me
Packy McCormick • visakan veerasamy on Substack
They did this by (1) identifying what their customers wanted (to be seen and heard), (2) defining their customers’ challenge (that people didn’t recognize their hidden genius), and (3) offering their customers a tool they could use to express themselves (computers and smartphones).