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Why Zoom doesn’t have product/market fit
Saved by sari
Having fewer users can be a good thing. According to Vicente, a large, diverse customer base is both the strength and weakness of big companies, leaving them to cater to mainstream use cases, and giving startups “the opportunity” to disrupt the market by “introduc[ing] a new way of doing things” that’s “just too radical, typically, for the incumben
... See moreYou can always feel when product/market fit isn’t happening. The customers aren’t quite getting value out of the product, word of mouth isn’t spreading, usage isn’t growing that fast, press reviews are kind of “blah,” the sales cycle takes too long, and lots of deals never close. And you can always feel product/market fit when it’s happening. The c
... See moreIn practice, the demand is usually not the problem. People do sign up for our trial. The problem is that they try out our product and they don't get excited about it—at least not excited enough to switch from what they currently use.
Product/market fit enables rapid growth, while the lack of it makes growth expensive and difficult. The concept of product/market fit originates in Marc Andreessen’s seminal blog post “The Only Thing That Matters.” In his essay, Andreessen argues that the most important factor in successful start-ups is the combination of market and product. His de
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