Why Google Missed ChatGPT

How Google missed this moment is not a simple matter of a blind spot. It’s a case of an incumbent being so careful about its business, reputation, and customer relationships that it refused to release similar, more powerful tech. And it’s far from the end of the story.

Google’s LaMDA — made famous when engineer Blake Lemoine called it sentient — is a more capable bot than ChatGPT, yet the company’s been hesitant to make it public. For Google, the problem with chatbots is they’re wrong a lot, yet present their answers with undeserved confidence. Leading people astray — with assuredness — i