Why Are We Yelling?: The Art of Productive Disagreement
Six Steps to Productive Conflict
Key takeaways:
• Productive conflict involves focusing on the issue, not the person.
• Communicate openly and honestly about feelings.
• Conflict is not always bad and differences should be welcomed.
• Important steps to productive conflict include seeking common ground, active listening, and problem-solving techniques.
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... See moreBecause You Need to Know Podcast ™ • Productive Conflict With Frank DeDominicis and DiSC Segment 3 of 3
However, in most interpersonal conflicts, automatically shifting into anger and blasting the other person only makes things worse. It does not address the aggressive-patterned person’s real needs, and it makes the other person even less willing to engage and trust.
Steven Kessler • The 5 Personality Patterns: Your Guide to Understanding Yourself and Others and Developing Emotional Maturity
The Book You Want Everyone You Love* To Read *(and maybe a few you don’t): THE SUNDAY TIMES BESTSELLER
amazon.com
