While Zoom Zooms, Slack Digs Moats

Only 38 percent of companies in the random group had engineering defensibility, a statistic that shows an increased likelihood of success when there’s engineering complexity. Engineering alone, however, is often not enough. Many companies coupled engineering defensibility with other types of moats. About 28 percent of the billion-dollar startups ha

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Competitors are closing gaps, and fast. They’re doing everything they can to grab customers from Zoom and get a bigger piece of the market. And new ones are trying to innovate in this suddenly very high-demand market.