The 2 Faces of the Intranet

Intranets are most commonly perceived as a means to share items of interest with employees. The objective in this case is to facilitate access to helpful news, articles, documents and tools for employees.

You can look at the intranet as a critical business support system, in which the intranet is basically a way for the company to structure all the resources required for the company processes to work. The intranet is a platform for each process owner to run their process with their internal customers.

The objective of the intranet here is to help emp... See more