What Do We Do With All This Consumer Rage?
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What Do We Do With All This Consumer Rage?
I’m mad at him. I’m mad at me. I’m just generally, irrationally mad.
anguished expression and her tone of judgement and her statistics that were meant to terrify me into handing over all my bank details and filling out a form. And I felt rage like I’d never felt before.
People have plenty of reasons to be angry.
FIRST THING TO TRY Watch how anxiety sparks Anxiety sparks when a perspective we value bumps into another perspective that challenges it in some way. If we find this new perspective to be unacceptable, that’s when our “Someone is wrong on the internet; I must correct them!” impulse leaps into action. When anxiety sparks—poof!—it’s like a little anx
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