The best way to open people's minds isn't to argue with them. It's to listen to them. When people feel understood, they become less defensive and more reflective—and develop less extreme, more nuanced views. Productive disagreements begin with curiosity, not persuasion.

The best way to open people's minds isn't to argue with them. It's to listen to them. When people feel understood, they become less defensive and more reflective—and develop less extreme, more nuanced views. Productive disagreements begin with curiosity, not persuasion.

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