To Listen Well, Get Curious
The best communicators we know are also the best listeners. It’s not enough to ask questions; you also need to listen to the answers.
Bob Gower • Radical Alignment: How to Have Game-Changing Conversations That Will Transform Your Business and Your Life
Rule number three: Listen The most common mistake we make when asking for feedback is to forget to listen. Often, we fail to hear properly because valuable head space is being taken up worrying about the next question. Listening is impossible if you have too many questions buzzing around inside your brain. You need to relax. Rest assured, you know
... See moreJon Cohen • Asking for Trouble
Many communicators try to make themselves look smart. Great listeners are more interested in making their audiences feel smart. They help people approach their own views with more humility, doubt, and curiosity. When people have a chance to express themselves out loud, they often discover new thoughts. As the writer E. M. Forster put it, “How can I
... See moreHumble questions are open-ended. They’re encouraging the other person to take control and take the conversation where they want it to go. These are questions that begin with phrases like “How did you…,” “What’s it like…,” “Tell me about…,” and “In what ways…” In her book You’re Not Listening, Kate Murphy describes a focus group moderator who was tr
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