• “I believe high standards are teachable. High standards are contagious.” 


• Both high standards and low standards are contagious


• High standards are domain-specific and must be learned separately in every arena of interest   


• “Leaders have relentlessly high standards. Many people think these standards are unreasonably high.”

ON EXPECTATIONS AND LOYALTY If you have a great and loyal executive, how do you communicate all this? How do you tell her that despite the massive effort and great job she is doing today, you might fire her next year if she doesn’t keep up with the changes in the business? When I used to review executives, I would tell them, “You are doing a great

We have, however, seen a move away from the dictatorial type of leadership, an approach that didn’t fit me and that I do not think is conducive to long-term success, especially in a corporate setting. You may get results for a week or a few months, but the cumulative effects of bullying people, creating an environment of ongoing fear, panic, and in