
The Power of Moments: Why Certain Experiences Have Extraordinary Impact

Beware the soul-sucking force of “reasonableness.”
Dan Heath • The Power of Moments: Why Certain Experiences Have Extraordinary Impact
What, in short, is the “circuitry” of a successful relationship?
Dan Heath • The Power of Moments: Why Certain Experiences Have Extraordinary Impact
Novelty even changes our perception of time. In an experiment conducted by Vani Pariyadath and David Eagleman of Baylor College of Medicine,
Dan Heath • The Power of Moments: Why Certain Experiences Have Extraordinary Impact
The researchers have a test of post-traumatic growth, called the Posttraumatic Growth Inventory (PTGI), that you can find online.
Dan Heath • The Power of Moments: Why Certain Experiences Have Extraordinary Impact
The conditions are: The work means something to them; they have some autonomy in carrying it out; and it’s their choice to participate or not.
Dan Heath • The Power of Moments: Why Certain Experiences Have Extraordinary Impact
Gallup discovered that the six most revealing questions are the ones below. Notice that the final three of them might as well have been penned by Reis himself: 1. Do I know what is expected of me at work? 2. Do I have the materials and equipment I need to do my work right? 3. Do I have the opportunity to do what I do best every day? 4. In the last
... See moreDan Heath • The Power of Moments: Why Certain Experiences Have Extraordinary Impact
We walk a flatland that could have been a mountain range.
Dan Heath • The Power of Moments: Why Certain Experiences Have Extraordinary Impact
This intervention reflects a strategy we’ll call “connecting to meaning”—finding ways to remind people of their purpose.
Dan Heath • The Power of Moments: Why Certain Experiences Have Extraordinary Impact
To avoid this kind of oversight, we must understand when special moments are needed. We must learn to think in moments, to spot the occasions that are worthy of investment.