heavy users and creators of gen AI overwhelmingly feel they need higher-level cognitive and social-emotional skills2 to do their jobs, more than they need to build technological skills. As workers increasingly use gen AI to tackle more repetitive tasks, the human-centric skills of critical thinking and decision making will become ever more importan
As workers increasingly use gen AI to tackle more repetitive tasks, the human-centric skills of critical thinking and decision making will become ever more important.