The Complete Guide to Online Community Onboarding on Owned Platforms

The lengthier your onboarding, the more important it is that it doesn't leave users empty-handed at the end.

So another important element of long-term retention is figuring out how to move your users along a learning curve. This developmental process—called ongoing onboarding—is similar to how you would learn any subject, such as an instrument or language or technical skill: by starting with small, simple objectives and then building on your mastery incre... See more