Saved by Keely Adler
The 6 New Rules of Communicating
Many of the unexpected uses of communications tools are surprising because our old beliefs about human nature were so lousy.
Clay Shirky • Cognitive Surplus: How Technology Makes Consumers into Collaborators
Generally, you want to be clear, concise, and project a confident and action-oriented aura. For example, rather than saying, “I wonder if…” say “I see it this way, based on X, Y, Z.” When communicating with more senior audiences, ask yourself: If they leave after two minutes, what do I want to make sure they understand? Structure your communication
... See moreDina Smith • If You Want to Lead, Master This Skill
For him, the idea of listening more and talking less was antithetical to what he instinctually knew about the sales world.
Gerri Brehm • Communicating with Style : A Handbook for DISCovering Yourself & Understanding Others
This is the golden rule of communicating: Talk to your audience as they are, not as you want them to be.
Lee Hartley Carter • Persuasion: Convincing Others When Facts Don't Seem to Matter
When you walk into a room as a presenter, it’s easy to feel as if you’re in a position of power: You’re up front, perhaps even elevated on a stage, and people came to hear you speak. In reality, though, you’re not the star of the show. The audience is. Why? The people you’re addressing will determine whether your idea spreads or dies, simply by emb
... See moreNancy Duarte • HBR Guide to Persuasive Presentations (HBR Guide Series)
Show up to every meeting 100 percent prepared. • Craft an opinion and deliver it with conviction (and data). • Stay open to others’ ideas, not just your own. • Let the best argument win, even if it isn’t yours (and often it isn’t). • Feel free to stand up and shout, but never make the argument personal. • Always listen—really listen—to minority vie
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