The 6 New Rules of Communicating

As we move to a new future where people communicate digitally, writing is going to be more important than ever. The effects of charisma, height, looks and size will not hold the same sway and more attention will be paid to quality of ideas.

When I have given oral presentations, I reach my people more directly than if I’d written everything down for them to read. When people can see your face and hear the melody of your voice, your point gets across more vividly. Language evolved, after all, for face-to-face contact, not rendered as glyphs on paper.Imagine a square divided into four sm... See more

Reaching wide audiences requires all-terrain language, and the urgency of the present moment, amplified by chronological feeds, doesn’t allow for much stylistic variety. Efficiency is key — compressing as much information as possible to the least amount of words is the ideal of all communication.

While I do agree that many areas of interaction, like... See more

The ability to speak continuously with confidence is a talent of sorts. But, over the course of my working life, I found that the colleagues who had the most impact on meetings, and whose careers advanced with the greatest velocity, were those who restricted themselves to fewer and better statements; more concise and memorable observations; more th

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