Supercommunicators - How to Unlock the Secret Language of Connection
and the way we do that is by noticing, and then matching, their mood and energy.
Charles Duhigg • Supercommunicators: How to Unlock the Secret Language of Connection
Supercommunicators: How to Unlock the Secret Language of Connection
Charles Duhigg • 9 highlights
amazon.com
Who and what are supercommunicators? They're the people who can steer a conversation to a successful conclusion. They are able to talk about difficult topics without giving offence. They know how to make others feel at ease and share what they think. They're brilliant facilitators and decision-guiders