Supercommunicators - How to Unlock the Secret Language of Connection
Who and what are supercommunicators? They're the people who can steer a conversation to a successful conclusion. They are able to talk about difficult topics without giving offence. They know how to make others feel at ease and share what they think. They're brilliant facilitators and decision-guiders
to become a supercommunicator, all we need to do is listen closely to what’s said and unsaid, ask the right questions, recognize and match others’ moods, and make our own feelings easy for others to perceive.