WELLNESS SHOULD BE THE FOUNDATION OF ALL CUSTOMER EXPERIENCES
Exploring how retail can contribute to health and wellness, including design solutions, sensory experiences, and creating meaningful connections with customers.
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WELLNESS SHOULD BE THE FOUNDATION OF ALL CUSTOMER EXPERIENCES
‘We’re sedating women with self-care’: how we became obsessed with wellness
Katherine Rowlandtheguardian.comThe emerging age of Precision Wellness, powered by the demands of the wellness-driven consumer, is fundamentally reshaping addressable markets, spurring innovation at the intersection of traditional industries, and creating massive opportunities for emerging companies building hyperpersonlized technology, communities, and experiences that improve h... See more
Brett Bivens • The Age of Precision Wellness
“Imagine visiting an old, indie bookshop nestled in a quiet corner of the town square. The smell of aged paper, the creak of wooden floors, and the personalised recommendations from the owner create an atmosphere that feels intimate and real. This bookshop seems authentic and personal, in contrast to a charmless chain bookstore in a commercial mall... See more