Sketchplanations - A weekly explanation in a sketch
sketchplanations.com
Sketchplanations - A weekly explanation in a sketch
But in my experience, human error usually is a result of poor design: it should be called system error. Humans err continually; it is an intrinsic part of our nature. System design should take this into account. Pinning the blame on the person may be a comfortable way to proceed, but why was the system ever designed so that a single act by a single... See more
Don Norman • The Design Of Everyday Things
one must never attribute to malice that which is adequately explained by stupidity.
Sahil Bloom • The 5 Types of Wealth: A Transformative Guide to Design Your Dream Life
Hanlon’s razor, “Never attribute to malice that which can be adequately explained by human fallibility,”