
Reset: How to Change What's Not Working

Quick adaptation is the ultimate force multiplier. If we aspire to get unstuck and make progress on what matters, we must accelerate our learning.
Dan Heath • Reset: How to Change What's Not Working
Autonomy helps people operate at the top of their range. When you’re in charge of something, you act with more conscientiousness—and tap more of your skills—than if you’re a cog in the machine.
Dan Heath • Reset: How to Change What's Not Working
Gibney often repeated a quote from Warner Slack: “The least utilized resource in medicine is the patient.”
Dan Heath • Reset: How to Change What's Not Working
Progress is the spark that makes believers of skeptics.
Dan Heath • Reset: How to Change What's Not Working
For the resisters, let’s recall a Ken Davis (Gartner) quote from chapter 3: “If you want change you’ve either got to change the people… or change the people.”
Dan Heath • Reset: How to Change What's Not Working
(For small organizations, by contrast, I refuse to believe that you shouldn’t run a genius swap every year for the rest of time.)
Dan Heath • Reset: How to Change What's Not Working
Becky’s team was gathered for an offsite retreat. A rare breather. Becky asked each person on the team to grab some sticky notes. On each note, she said, write down one task that’s on your plate today that you would pay someone to take over for you. Then, part 2: On different sticky notes, write down one task you’d be so excited to do that you’d pa
... See moreDan Heath • Reset: How to Change What's Not Working
This matching can take a surprisingly literal form. There’s an idea called the “genius swap” that I learned from my friends Christine and Becky Margiotta.
Dan Heath • Reset: How to Change What's Not Working
Tapping motivation is about finding the intersection of “what’s required” and “what’s desired.”