Radical Candor: How to Get What You Want by Saying What You Mean

At Google, people constantly came to me with good ideas—more than I could handle, in fact—and it became overwhelming. So I organized an “ideas team” to consider them. For context, I circulated an article from Harvard Business Review (HBR) that explained how a culture that captures thousands of “small” innovations can create benefits for customers t

If I say a person is “ambitious,” do you have a positive or a negative reaction? Do you assume the person is hell-bent on personal gain and slightly sinister, willing to trample others to achieve personal goals? Or do you assume that the person is responsible and…

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Guidance, team, and results: these are the responsibilities of any boss.

The rock stars love their work. They have found their groove.

Loud listening—stating a point of view strongly—offers a quick way to expose opposing points of view or flaws in reasoning.

Make interviews productive by jotting down your thoughts right away.

“If we have the data about what works, let’s look at the data, but if all we have are opinions, let’s use yours,”

A boss’s Radically Candid guidance helps the people working for them do the best work of their lives.

Be clear when the debate will end

You can’t give a damn about others if you don’t take care of yourself. And when you don’t care about yourself or those around you, everything else—including your results—gets out of whack.