RACI Responsible vs. Accountable—Key Concepts Defined

It is called RAPID. Here are the steps to this process: 1. Someone identifies an issue or decision that needs to be made. They prepare a write-up with the following details: a. The issue b. The proposed solution c. The list of people needed to make and implement the decision: i. R (Recommend): The one who first proposed the issue and solution ii. A

Each cell within the organization must have someone clearly accountable for it. This doesn’t mean the person is boss and/or gets to make all the decisions. In fact, it’s important to delineate the differences between accountability, responsibility, and authority.

Goals and metrics should have owners who are ultimately responsible for completing the work. Assigning ownership is an important aspect of management because it requires determining whose remit, experience, capabilities, and preferences are best suited to a particular task or project. Ownership ranges from the small tasks—who’s going to complete th

When delegating responsibilities, always assign tasks to a single owner with a clear deadline. Only then will people feel responsible for getting things done.

Once responsibility and authority have been given to people, they are empowered to make things happen. But we also have to be sure they are making the right things happen. That’s where accountability comes into the picture.