Products Over Projects

While on the topic of utilization, it is important to note that optimizing for utilization is detrimental to reducing end-to-end cycle time. You don’t improve the flow of traffic on a highway by improving its utilization (i.e. introducing more vehicles).

In large organizations... The lower tier teams (infrastructure/security) treat the higher tier teams as their (internal) customers in a problem-solving (not scope-delivery) manner.

In product-mode, will we end up with new, business-capability aligned silos such as catalog, order management, payment and fulfillment? Perhaps, but they are nowhere as bad as activity-oriented silos. Product-mode teams, being outcome-oriented, may at worst result in silos that still work towards a business outcome.