Product Validation Frameworks are Mostly Useless Without Taste

Changing the product domain made it easier to navigate. You can have two product development processes: Ask customers what problems they have and build for them. Or you don't ask customers anything and rely on internal product leaders' taste and judgment. Customer obsession and taste are parallel paths to product success. Some domains, like Lean St... See more

The opposite of process is chaos, but an in-between is rapid adaptation, emphasis on rapid . Limit scope as much as possible, ship small things fast, and react to feedback quickly.

The design process assumes that dev time is the utmost priority, and this moves a bulk of labor into the design process. This is a faulty premise. The most valuable thing... See more

A lot of products require a mixture of taste and customer obsession. So if you try to copy Amazon's PR/FAQ process without someone with product taste in the room, you're pretty likely to fail. There's also the tacit component to success, which is harder to articulate and, therefore, harder to acquire.